This policy explains which data may be collected on the PADCV website, for what purposes it is used, and which rights users have.
When using the website, identification, contact, login, application, and file-tracking data may be collected when a user creates an account, completes a form, or interacts with the PADCV team.
Data is used to manage registrations, administer applications, support users throughout their journey, respond to support requests, and ensure the technical security of the service.
It may also be used for steering, reporting, service improvement, and administrative archiving purposes, in compliance with the obligations applicable to the programme.
The processing carried out is based on the need to provide the service, manage the relationship with applicants, comply with administrative obligations, and, where applicable, on consent when required.
Data is retained for as long as necessary to manage applications, monitor the programme, process requests, and comply with applicable retention or audit obligations.
Data is accessible to authorized persons within the scope of their duties: platform administration teams, project managers, reviewers, or duly authorized partners.
Data is only disclosed to third parties when necessary for the operation of the programme, technical hosting, assistance, application assessment, or compliance with a legal obligation.
Reasonable technical and organizational measures are implemented to preserve the confidentiality, integrity, and availability of the data processed on the platform.
Subject to applicable rules, each user may request access to their data, rectification, update, deletion when possible, restriction of certain processing activities, or clarification regarding its use.
Any request may be sent to padcv@minepat.gov.cm, specifying the subject of the request and the information needed to process it.